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Q: Who should I contact with questions concerning a Manufacturer's Warranty?
A: Please contact Customer Service via email firstname.lastname@example.org or call 1-800-558-6868. Specify the product name, manufacturer name and online item number.
Q: Does Wag-Aero's Online Store offer extended warranties for any products?
A: We do not currently offer or extend product warranties for any products.
Q: Is it possible to alter, add, or change any items I see on Wag-Aero's Online Store?
A: Some items on our site can be special ordered and configured to your specifications right online. Such items are noncancellable because they are being produced to your specifications. Production time for these items will be longer than regular items.
Q: How do I know your products are authentic?
A: We guarantee all of our merchandise is genuine and authentic.
Q: How do I know if a product is FAA approved or not?
A: Please see "Code System" under "Company Info" at the bottom of this page. This code system tells you if a product is FAA Approved or not. However, you will need to check with your FAA certified mechanic or your aircraft parts manual to know if a specific product is eligible for installation on a specific model of aircraft. It is up to the customer to determine FAA installation eligibility of products or services. We cannot determine that information for you.
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