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0 itemWe ask that all merchandise be returned no later than 90 days after date of purchase, in new condition, and accompanied by purchaser's name and address, proof of purchase, and reason for return. Please call Customer Service at 1-800-558-6868 for a Return Merchandise Authorization Number. Please have your invoice number available, if possible. Returns by mail should be sent with postage prepaid to: Wag-Aero, P.O. Box 181, 1216 North Road, Lyons, WI 53148. If returning via UPS, please send to: Wag-Aero, 1216 North Rd, Burlington WI 53105
DAMAGED OR DEFECTIVE ITEMS: If you receive a damaged or incorrect item, contact customer service no later than 5 business days after you receive the item. If there is extensive damage to the carton, refuse the order and contact customer service immediately. If possible, take pictures of the damage to the container or packaging and/or product to use in the shipping claim process.